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Delta installation

Delta installation

Delta installation
The feedback below are merely "snippets" of various letters that we have received following our service to customers - old and new.
Please click where you see "Read more..." to read the complete letter.

"Please pass on to "the Powers at be" at Delta, my appreciation for the excellent job done yesterday by Paul and his colleagues, when they installed our new air conditioning system. It was very nice to wake up this morning to a house that was pleasantly warm".
V Jones.   

"We've been meaning to write to you to tell you how happy we are with the system. Firstly of all it just works so much better than the old system, it is quieter and warms up the house so much more quickly than I believed it could. Frankly I didn't expect it to work so well. Your staff whilst they were installing were very pleasant, business-like and easy to have around. So thank you for your advice re the installation, and for doing it so well".
S Lindsay & W Slater..

"Please thank David and son very much for their hard work. I appreciate their commitment to a job well done".
A Cochran.

"Amongst the many aspects for which I'd like to especially
thank Delta are:
  • Prompt and professional attention;
  • Neighbours weren't disturbed;
  • My commitments could continue;
  • Care of carpets, house and yard;
  • Completion within timeframe.
Thank you again David for all of your help".

T Ebrill.

I recently purchased a new house with a system already installed by your firm some time ago. I organised for a serviceman to come to our house, he was efficient and had comprehensive knowledge & he greatly impressed me. I wish to pass on this wonderful customer service experience. J Eales. Read more...

I am writing to thank you for the excellent service that we have received from your organisation, over the past few months. Your technician has been outstanding in his performance, quite often in extremely testing conditions, his courteous manner and positive attitude are a credit to himself and your company. Nothing is too much trouble for him, very reliable and quick to follow up on any promises he makes. Thank you again for your great service.
M Dalgleish.
(Paragon Printers)

I would like to express my sincerest thanks and gratitude for the work you have done for me. It is such a pleasant change to receive some good old fashioned friendly service and your company has that in abundance. I realise that at this time of year you are very busy so I really do appreciate the effort involved to ensure I had some heating so quickly. Thank you so much.
V McKenzie.

We had tried another installer who told us our job could not be done. Then an ActewAGL rep who called to see us referred us to you. Your willingness to help sold us. Then it was all systems go. A good job, well done and it works so well. B & J Clark

I rang last week to say how pleased we were with the recent installation of the Split Systems in our Business Offices and Community Relations Office. The work was completed with the minimum of interference to staff and under extremely difficult physical conditions of extraordinary heat. I would like to thank your team for their persistence in working long hours to make sure that the equipment was up and running before they left on the Friday, more particularly as we had caused them some delays and inconvenienced them and the electricians.
B Middleton (Canberra Grammar School).

  Thank you so much for your prompt and professional service (with a smile too). It has been blissful coming back to a warm cosy house. I'll most certainly be recommending you to my customers and friends.
D & L Meng

We would like to express our sincere appreciation to you and your staff for the manner in which you went about our installation. Your responsiveness during the sales process to ensure the system met our particular needs was fully professional and your pricing was very competitive, such that we felt full confidence in placing the order with you. The early scheduling of the job to get well ahead of our deadline was impressive. The installation team arrived dead on time and were all dedicated, skilled and hardworking; they also responded to us, as clients, with utmost courtesy. The end result is one we are very happy with. Would you please accept our thanks and convey our appreciation to all staff involved. Please be assured we would have no hesitation in recommending your services to any other potential clients.

I & A Oakey.
  I would like to thank you and your team for the installation of our inverter ducted system. This was a significant investment and I am pleased to say that it is making a big difference in the level of comfort and convenience it provides. The choice of supplier and installer was not taken lightly. Having determined a set of parameters for cost, system efficiency and support I sought quotes from several parties. Delta was superior on all counts but what was particularly persuasive was the fact that you have been in business for over 30 years, and provided references. After the final choice of system was made it was reassuring that the work commenced as scheduled. Your team worked very efficiently and professionally over two days. Afterwards the house and roof space were cleaned. Again, thank you for your efforts. I have no hesitation in recommending your services to others.
D Musgrove.

Many years ago Delta installed and maintained my first home air conditioning system and more recently installed a fully ducted Daikin system. The service from Delta right from the start has been friendly and of consistent high quality, both from Office and Technical staff. That is why I would like to take the time to thank all concerned. Each and every problem, minor though they may be, has been dealt with in a patient, friendly and always efficient manner. So thanks to all of you and may your business continue to prosper.
R Douglass.

The replacement Daikin inverter system and new ducting had an immediate impact on our home with reduced noise and increased capacity. We are now looking forward to seeing a favourable impact on the electricity bill. Thank you for the courteous and friendly professionalism shown by you and your office and the install team. We will certainly recommend Delta to our friends and associates.
V & J Rogers.

We would just like to thank you and your team for your work and attention to detail on the installation of our new ducted system. The ducting under the house is so much tidier than before, and we are very pleased with the quietness of the system. We chose your business because we thought you would be careful and attend to detail, and we haven't been disappointed.
J Prosser.

  "We would like to take this opportunity to thank you for quoting on, and installing our air conditioning system. We are thrilled with it! Why were we so sure your company was the one for us? Because you stood out from the rest. You had the answers and gave the advice we needed and wanted. You were clearly there to give the right advice and not just agree with whatever we said because it would make a sale. David, you made us feel confident in you and that confidence has been rewarded with an excellent system.
Your staff, both in the office and the installers have been nothing but courteous and helpful. It can be very disruptive having workmen in your home but your installers went about their business with no fuss and as little intrusion as possible. We appreciated their smiling faces and happy manner. We would like to congratulate you and your staff for doing such a wonderful job in such a pleasant way".
B & A Walker.

My wife and I would like to express our thanks for the air conditioner recently installed. Your price was competitive, but more importantly the installation by your team was absolutely exceptional. Initially we were reluctant to leave the home whilst the installation was taking place, but after meeting the team and observing first hand their professional approach, we had no qualms in leaving them a key and allowing them free reign of the house. The vacuuming of the whole house afterwards is just one example of how thorough they were. I even ventured into the roof space and despite the obvious temptation to leave rubbish there (let's face it, how many people go up there?) I was most impressed to see every surplus piece of equipment and/or rubbish removed.
Please feel free to use this letter of recommendation for potential clients. I'm sure they too will be impressed with the product, price and installation.
T & J Abberton.

I would like to take this opportunity to thank you for the professionalism and high level of service that your business displayed throughout the quotation and installation process. Each time Delta staff arranged to come to my house, they arrived on time and were very helpful and courteous. In addition, my home was left very clean after the system was installed, and all rubbish was removed from the premises. I will happily recommend Delta to friends and family who are looking for heating and cooling systems.
C Jago.

I am writing to thank you and your staff for the way in which you handled the installation of ducted reverse cycle air conditioning into my home. We are delighted with the new system. A major factor in my decision to use Delta was the professionalism demonstrated by your company from the very first point of contact. I am pleased to note that the high level of service continued right through to completion of the installation.
The outstanding aspects of my dealings with Delta were:
  • The quote was detailed, addressed all my options, covered all costs (i.e. no hidden extras) and was professionally presented;
  • Your quote responded to my particular needs and did not try to offer me a standard off the shelf option that would not meet my requirements. I was also impressed that, unlike your competitors, you did not recommend the more expensive option that was surplus to my requirements;
  • Your pricing was highly competitive;
  • There was absolutely no pressure selling;
  • You and your staff turned up on time, every time;
  • My home was left in a clean condition and all rubbish was removed;
  • All staff were polite and friendly.
    I would be happy for you to use this endorsement as part of your "satisfied customer" list as I have no hesitation in recommending Delta to prospective clients.
    H Derlagen.

Just a little note to say, a big thank you for your prompt action in the installation of our Daikin heat pump air conditioning. Your professionalism and time taken to explain the system and answer any questions, was very much appreciated.
D & D Lovekin.

   Thanks for installing our reverse cycle A/C. Thanks also for your pleasant, courteous manner and time taken to explain the system and answer our questions.
R & J Bellani.

I would like to take this opportunity to tell you how impressed I was with your presentation, your patience in answering all of my questions, and your promptness in supplying the quote in such a short time. In this day and age in competitive business, it is such a pleasure to find people who carry out their everyday function in a most efficient manner as you have done yourself.
D Deszo.

Just thought I'd send a note to thank you for installing our air conditioning unit. The whole process was done in a very professional and efficient way. The installer worked very hard but never got in the way of our normal living arrangements. It was extremely hot while he was doing the work but he never complained at all. Everyone was very nice to meet. Although we didn't meet, the receptionist was very friendly and helpful too. Thank you for a good job.
C & S Hogben.

License No: AU09602

Authorised Specialist Dealer for

we also service other popular brands
of air conditioners including:

Multi-Split Type Air Conditioners E series.
Multi-Split Type Air Conditioners
E series

Split system heating and cooling solutions from Daikin.
Split system heating and
cooling solutions

Ducted heating and cooling solutions from Daikin.
Ducted heating and
cooling solutions

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Delta Air Conditioning & Heating 10/45 Tennant Street, Fyshwick, ACT 2609. phone: (02) 6280 4211 fax: (02) 6280 6949